Mangelmanagement, Qualitätssicherung, Dokumentation) und Anpassung der Software-Workflows an individuelle KundenanforderungenDurchführung von Onboardings, Anwenderschulungen (remote und vor Ort) sowie Begleitung bei der Einführung neuer FunktionenAnsprechpartner/in für Kunden bei fachlichen und anwendungsbezogenen FragestellungenErstellung und Pflege von Schulungsunterlagen und DokumentationUnterstützung bei der Weiterentwicklung von Best PracticesMitwirkung bei der kontinuierlichen Verbesserung unserer Customer-Success-ProzesseEnge Zusammenarbeit mit Produktmanagement und Entwicklung zur strukturierten Weitergabe von Kundenfeedback ------ Dein Profil Abgeschlossene Ausbildung oder vergleichbare QualifikationErste oder mehrjährige Erfahrung im Kundenkontakt, Support, Projektarbeit oder ProzessumfeldErfahrung in der Bauleitung, Projektsteuerung oder im Bauprozess ist hilfreich, aber kein MussSehr gutes Verständnis für Prozesse und AbläufeFähigkeit komplexe Zusammenhänge strukturiert zu erfassenSicheres Auftreten im Umgang mit KundenIdealerweise Erfahrung mit Software-Einführung oder organisatorischen Veränderungen ------ Dich erwarten Ein spannender Arbeitsplatz in der innovativen und bunten nesseler Familie mit starkem ZusammenhaltKurze Entscheidungswege und Möglichkeit zum Mobile WorkingFrühe Verantwortungsübernehme und Raum für eigene IdeenAttraktive Vergütung, 30 Tage Urlaub Zuschuss zur AltersvorsorgeUmfangreiche Fort- und WeiterbildungsmöglichkeitenEine Mitgliedschaft bei Urban Sports Club (kostenloser Besuch von Fitnessstudios, Schwimmbädern, Badminton- und Kletterhallen u.v.m.)Fahrradleasing über BusinessBike, Corporate Benefits, gemeinsame Ausflüge und Events ------ Hört sich das spannend an?
Set governance standards for Quality (for both regulated and non-regulated) across MLEMEALead the innovation agenda for Quality in support of 2020 agendaMeasure regional Service Quality versus internal targets and manage/ challenge performance to ensure maximum performance is being reachedMeasure performance against customer expectations and SLAs and manage/ challenge current performance to ensure customer satisfaction Drive and deliver strategic programs through Quality responsible in MLEMEA clusters Change management: overcoming resistance to change through influencing, effective communication and negotiation Relationship Management: alignment of objectives & delivery against them, management of expectations and of perception Active coaching, support and management of Regional Operational Excellence projects in the area of QualityLead the communications channel between Quality at regional level and the Global and Cluster key stakeholders Managing stakeholder relationship at all levels while providing direction and oversight to respective resourcesManage strategic regional / transformational Quality programs and budgets accordingly Lead and develop highly skilled QRA members in countriesEffective management of geographically and culturally diverse teams with conflicting priorities What is required from you?
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Experience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer success Develop and implement go-to-market activities for existing and new software solutions in both established and emerging segments Manage key customer relationships through Key Account Management and regular on-site business development visits Drive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“) Oversee and manage tender processes in the environmental sector Deliver structured, transparent CRM data and participate in monthly sales review meetings Represent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring community Provide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor Technology Minimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring market Solid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plus Proven track record in achieving sales targets and managing long sales cycles independently Experience handling public or private environmental tender business A relevant professional network in the HydroMet or environmental technology sector Native-level fluency in German and excellent command of English (spoken and written).
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet software solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental EngineeringMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketExperience in environmental data management and analysis software solutions.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
Wir sind das größte privatwirtschaftlich organisierte IT-Personaldienstleistungsunternehmen in Deutschland und haben für jede Karrierestufe das passende Angebot – egal ob Sie an Vakanzen in agilen KMUs oder starken DAX-Konzernen interessiert sind. Wir beherrschen die komplette IT-Klaviatur von Support bis zur Softwarearchitektur oder Digitalisierung – dank unseres umfangreichen Portfolios ist für jeden etwas dabei. So konnten wir in den vergangenen Jahrzehnten im Rahmen einer Life-Long-Partnerschaft unzählige Fach- und Führungskräfte aus der IT dabei unterstützen, die Weichen für eine erfolgreiche Karriere zu stellen.
We are looking for an HR Program Manager working part-time who will support the Global DHL Freight HR team on various topics related to Employee Engagement & Performance Management. In this role, you will: Steer the employee surveys for DHL Freight such as Employee Opinion Survey (EOS) and HR Quality Survey (HRQS) end to end Act as contact person for country HR, global EOS / HRQS responsible and Senior Management Support data provision for target setting (HRQS & EOS) Drive corporate mandated programs and implement them in DHL Freight (e.g.
Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality. Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Lead sales for HydroMet hardware solutions across the DACH region, with a focus on strategic growth and customer successDevelop and implement go-to-market activities for existing and new software solutions in both established and emerging segmentsManage key customer relationships through Key Account Management and regular on-site business development visitsDrive proactive new customer acquisition with a clear focus on outcomes („Hunter mentality“)Oversee and manage tender processes in the environmental sectorDeliver structured, transparent CRM data and participate in monthly sales review meetingsRepresent KISTERS at trade fairs, conferences, and webinars, and actively build a strong network in the environmental monitoring communityProvide valuable customer feedback (VOC) to marketing and product development teams Your Profile: A Master’s degree in Hydrology, Meteorology, or Civil/Environmental Engineering, Electrical Engineering or Measurement and Sensor TechnologyMinimum 5 years of experience in sales, consulting, or account management in the HydroMet or environmental monitoring marketSolid technical background in HydroMet instrumentation/Hardware; experience in environmental data management/analysis is a plusProven track record in achieving sales targets and managing long sales cycles independentlyExperience handling public or private environmental tender businessA relevant professional network in the HydroMet or environmental technology sectorNative-level fluency in German and excellent command of English (spoken and written).
Karriere: Wir belohnen Erfolg mit großartigen Incentives und haben ein Auge auf Deine Entwicklung: Viele unserer Führungskräfte kommen aus den eigenen Reihe Deine Aufgaben, unsere Unterstützung: Support zum Start: Die ersten Wochen unterstützen wir Dich mit einem gezielten Online-Ausbildungsprogramm in unserer hauseigenen Academy.
Full-time, 40 hours per week Become part of our KISTERS Group and support us in making a positive contribution to a more sustainable world. How you can contribute: Develop accurate forecasts and predictive models, identifying trends, seasonality, and variances.
Corporate Treasury also manages the centralized Cash, Liquidity, Credit and Financial Risk positions for the group and supports the Regional Treasury Centers (RTC) in providing first class financial services and consultation to their business partners on local Cash, Liquidity, Credit and Financial Risk Management.
Ihr Fachbereich Der Fachbereich Vertriebssteuerung Post gehört zum Unternehmensbereich Post & Paket Deutschland. Die Abteilung ist verantwortlich für die Steuerung und den Support der Geschäftsbereiche Vertriebsmanagement und Geschäftskunden-vertrieb Post. Sie steuern diese potenzial- und zukunftsorientiert und managen Entwicklungs- sowie Initialisierungsprojekte.
We do project management for (large and complex) global projects Data Availability Project: Make management team life easier by working on data analysis & KPIs' review to make the reporting faster & more reliable Support PMO activities incl. tracking actions, communicating risks & documentation Support ongoing gap analysis & project creation coming out of it Support data analysis efforts Take ownership for scoping and managing of simple projects (projects are updated on a monthly basis) - Understand current situation as it stands - Define problem statement and objectives of project - Scope project for potential solutions - Create project governance - Execute and support on one or more workstreams Perform desk analyses on several topics & business performance to support decision making for global recommendations Manage update & enhancement of marketing & online presence for the team (e.g. on corporate intranet) Support team in preparing Business review meetings with Senior Executive stakeholders Contribute to reporting of project work stream progress to all stakeholders (understand project status, reach out to stakeholders for input, prepare PowerPoint decks, Excel analysis) Your profile Bachelor or Master degree in Economics, Engineering, Business Administration or similar English excellent skill level Autonomous & proactive, Problem solving, analysis & structuring, communications, strong team ethic & ready to go the extra mile Software Skills: PowerPoint and Excel (required) VBA and Power BI (preferred) Comfortable with data and IT topics Your benefits Use this opportunity to put your knowledge into practice and to gain insights into the day-to-day business of an internationally operating company.